Where and how your personal information is collected
- When you fill in a health and consent form on paper or electronically
- When you email / text / phone to ask about Pilates sessions (includes classes and 1-1s)
What personal information about you is held
- Name and contact details (address, email and phone numbers)
- Your next of kin (emergency contact), name and phone number
- Your age
- Your occupation
- Your confidential health information from the health and consent form
Legal basis for holding your personal information
- Fulfilling the contract; contact details are held so I can update you in the event of a Pilates session being cancelled or additional information in the case of adverse weather conditions such as ice or snow.
- Legitimate interest; details about age, occupation and confidential health information are all used to ensure good quality of service so exercises in Pilates sessions can be kept appropriate to you.
Name and phone number of next of kin along with date of birth are held as part of a duty of care in the event of an emergency.
- Legal obligation; for the purpose of insurance confidential medical information is collected and used to ensure good quality of service in Pilates sessions.
How personal information is used
- Confidential health information is used to fulfil the service you have requested (keeping Pilates sessions appropriate to you).
- Contact details are used to inform you of any changes to Pilates sessions and also to let you know about the option of renewing for the next term of classes.
- Occasionally, contact details are used for a questionnaire / feedback form to keep me informed about client’s needs and levels of satisfaction with the service provided.
Sharing your data
- I respect your privacy and will not sell or lease your information. The information you provide can only be accessed by me.
- If a stand-in teacher is used to provide Pilates sessions, with your consent, I would share the necessary confidential health information so your Pilates session can still be kept appropriate to you.
- If you see a private practitioner (such as a physiotherapist or osteopath) or an NHS clinician or physiotherapist I might request your written consent to discuss your history and treatment with this practitioner. This information is solely used to keep your Pilates session appropriate to you.
How I keep your personal information safe
Information is kept safe through a combination of electronic and physical security measures. No unauthorised persons have access to your personal information.
How long I will keep your personal information
For legal reasons your health and consent form will be securely stored for 7 years after you cease Pilates sessions.